Contact Us & Order Inquiries
We happily take custom orders for parties, weddings, corporate events and special occasions. To place a custom order, please email us. We try to respond to all requests within 24 hours Monday - Friday.
Frequently asked questions
How Do I Place a Custom Order?
All custom orders must be placed via email. We do not accept custom orders in person.
Where Are You Located?
We are located in Kirkland Totem Lake off of NE 124th ST & Slater AVE NE near Toyota of Kirkland and Lucky 7 Saloon.
What Are Your Hours?
Our store is currently open Monday through Friday 11am - 6pm.
What is the Timeline for Ordering?
Our production timeline is dependent on the orders we receive on a first come, first served basis. We recommend reaching out to us as soon as possible.
Do You Deliver?
Yes we deliever to King and Snohomish County for a fee, some exclusions and order minimums may apply. Delivery outside of service area will have an order minimum plus delivery fee. Please contact us for details or specify in your order. Pick up at the bake shop is preferred and free!
What is Your Refund/Cancellation Policy?
Due to the custom nature of our business, all sales are final. Payment for custom orders is due by date on invoice to ensure inclusion on our production schedule. An order is not considered confirmed and on the production schedule until payment is made.
Do You Offer Bulk Discounts?
Due to the custom nature of our products and the labor required to make our desserts with quality and care, we do not offer bulk discounts.
What is Considered a Custom Order?
Custom orders are cakes, cake pops cookies and other treats that are not available to order in our online shop. These can be found in our photo gallery.
Mon - Fri 11am - 6pm
12815 NE 124th ST, Suite Q,
Kirkland, WA 98036
Walk-ins are welcome for in store purchases only. For questions please contact us via phone or email.
We do not take orders in person.